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留言反饋 Testimonials

留言反饋 Testimonials

許多家庭在葬禮服務結束後都對於我們所提供的服務和指導予以由衷的讚揚,能夠獲得這樣的評價使我們深感榮幸,而我們也願意與您分享這些信息。 如果您覺得在您困難的這段時間因為我們的幫助而得以安心渡過,或者想要答謝致意,請在這裡分享您的感受。對我們來說,能夠得到您的好評就是我們的一切。

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.

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Chun Fook did a professional job with the services for the loss of our family member. Mr Jacky Yuen was communicative and provided excellent service in the entire process. Our mother looked great and all traditional Chinese customs were observed and performed as we requested. The administrative backend paperwork took some time but was all completed in about a month after the funeral. Now we just have to see how the tombstone will be installed. Chun Fook provided a one-stop shop for all services including the flowers and guests sign-in book without us thinking about the details as we were in mourning. Thank you.

SCW

May 16, 2021

Our dearly beloved mother passed away on March 17, 2021. We chose Chun Fook Funeral Group to hold her funeral. My father and I met with Sammy Kwan, one of the funeral directors. Upon meeting him, Mr. Kwan was very professional, knowledgeable and kind. He expressed his condolences for our loss and took the time to go through each step of the planning process with my father and I. Mr. Kwan did not rush or pressure us into choosing anything that we did not want included in my mother's funeral. On the day of the funeral, Jacky Yuen helped guide our immediate family in what would be happening throughout the viewing: from safety precautions being taken due to covid, where to stand when greeting our guests and letting us know when it would be time to deliver mom's eulogy. Jacky made himself available if any of us had questions for him. When it came time to head to the cemetery for the burial, Sammy Kwan and his two colleagues lead our entire family safely and efficiently to the burial site. They were very patient with us allowed us time to say our final farewells. They took great attention to detail to ensure that mom's casket was correctly placed into her spot. I would highly recommend any families or friends who are looking for a place to help them take care of final arrangements for a loved one. Chun Fook is a very clean and beautiful facility. The staff did an amazing job with making our mother look beautiful. You can tell that they really take pride in the work they do based on the details included. Thank you Sammy Kwan, Jacky Yuen and the entire Chun Fook Funeral Group staff for all of your dedication and hard work!

Joanna Eng

April 04, 2021

The funeral director Mr. Humbert Yeung was caring and considerate. He gave detailed information on what we needed to do and stayed in constant contact with us via text and phone. We had an issue with obtaining an electronic death certificate from my father’s primary care physician and Humbert went above and beyond to help us through this stressful situation and walk the doctor through the electronic filing process to ensure that the burial would proceed as planned. He answered all our questions respectfully and in a timely manner and his entire staff at the funeral home and cemetery were professional and respectful. Humbert’s attention to detail made the process seem seamless and he gave us a wide selection of price ranges for the wake and funeral so that my family felt we had different options. He even asked for a recent photo of my father to ensure that the embalmer/makeup artist made my father look natural and as if he was sleeping and at peace. Humbert was very thoughtful and arranged for a tent to be placed up right before the cemetery service since it started to rain heavily and he didn’t want my elderly mother and other family members to get wet. The wake was limited due to the COVID-19 situation, but Mr. Humbert Yeung ensured that we had a beautiful service to pay respects to my father. We are truly grateful to Chun Fook Funeral Services for their caring demeanor and excellent service.

Grace Eng Young

October 18, 2020

Both my grandparents passed away within a span of 2 months from one another. During the peak of covid-19, my grandfather passed away and Ng Fook did a PHENOMENAL job of preparing the arrangements for us over the phone. My grandmother passed away recently and we used Ng Fook again. I worked with Alex Lee who exceeded my expectations. He was very patient and worked with our family during this difficult time. I was never made to feel pressured to purchase any services which wasn't needed. Alex Lee was very professional and always returned my phone calls to answer any and all my questions. As odd as it sounds, I would use them again in the future and HIGHLY recommend them to my family and friends. On behalf of my entire family, thank you Ng Fook staff.

Joanna Eng

June 13, 2020

我老爸上个月底永远的离开了我们。事情是如此的突然,让我们一点没有思想准备,又碰上病毒四处传播,整个纽约处于一片混乱状态,幸亏这个时候有全福 和Mr Wilson Mak 周到细致的服务,让我们在悲伤中。感受到了安心与温暖。他们不仅仅提供了仔细周到充满爱心的服务,而且还独具特色的在他们的网站上为我爸建立了自己的网页,许多他的亲人朋友,同事,学生们无论在何地方都能送上他们对老爸的哀思,一时间内让老爸也成了一次网络红人。这种种一切让我们永远难忘。我相信老爸在天之灵也一定满意和满足。 我强烈推荐大家如果需要一定値得联系全福,他们会让你们在痛苦的时候至少不会担心和焦虑。

Grete M

May 14, 2020

今年我们痛失老爸,之前我们没有事先安排过后事,是你们全福的周到安排,让我们觉得心安。特别是接待我们的Michael Li , 细心周到,耐心温润,事事为我们考虑,贴心地的把每一个细节都安排地周全, 让我们心里得到了慰藉,在庄严肃穆的仪式中送了老爸最后一程,感恩Michael Li! 感恩全福有这么好的员工!

Xuemin Hong

January 19, 2020

The unexpected happened my mom passed away. Everyone is asking what happened, they all say they just saw her no problems. This just shows you anything can go terribly wrong. Now I'm lost as to what I'm suppose to do. Luckily an uncle highly recommended Joe Yee. Let me tell you he is the best. I did not know what to do and he was able to provide the guidance and support. I needed to know everything will be taken care of. Joe and his team took care of everything and was very patient with answering any questions I had. Me being so indecisive he was able to make recommendations as to what is most appropriate & customary. Pricing was very upfront & reasonable, no high pressure sales tactics. He will work with you to keep within budget. At a delicate time like this the last thing you should worry about is being cheated by a funeral home. I can't thank Joe & his team enough for their great service. I don't wish for anyone to need his services, but if the unfortunate circumstance arises Joe is your guy.

Yan Kit Yuen

January 10, 2020

Thank you Ng Fook Funeral Services. Your firm did an outstanding job taking care of all details for my Father's services and making the entire experience stress free. My Father passed away of natural causes at home, age 96. This added some complexity as NYPD had to be involved since he did not pass away at a hospital. Ng Fook was contacted in the middle of the night to retrieve my Father's body and was in contact with NYPD immediately to get his body released to them. Weber and Wilson took care of all details for the funeral including contacting the US Army Post as my Father was a WW2 veteran and getting an Honor Guard to be present at the ceremony as well as coordinating and making all preparations with the cemetery. They got me extra death certificates as I requested, took care of the tribute photo, flower arrangements and catered food. During the services, they provided guidance to both me and my wife who is non-Asian of the Chinese custom and allowed me to conduct a 50/50 Chinese and Western service. They have the background music for Buddhist, Chinese and Western on their audio system. Their facilities are updated, spacious and very clean. My relatives complimented on the venue and Ng Fook's efficiency. Cars for the relatives were arranged with them and there was no stress on anyone to get transportation to the cemetery. It took me a year to write this review because I waited until my Father's headstone was installed. Much thanks to Weber, Wilson and all the Ng Fook staff. Yours truly - Timothy Lee and family

Timothy Lee

November 14, 2019

Thank you all staff members of Chun Fook in supporting us through this difficult time. Their customer service is professional and excellent. They listened to our concerns patiently, provided us professional advice and worked diligently to plan, prepare and execute the funeral event. Their beautiful chapel creates a warm and comfortable atmosphere for our family and friends to come together and say farewell to our love one. Special thanks to Mr. Jacky Yuen who kindly took good care of us throughout the entire process. Thank you!

Anne Lau

February 28, 2018

五福 (Ng Fook Funeral Services)
Phone: (212) 374-1003
36 Mulberry Street
New York, NY 10013

全福 (Chun Fook Funeral Services)
Phone: (718) 353-2218
134-35 Northern Boulevard
Flushing, NY 11354

寶福 (Boe Fook Funeral Services)
Phone: (212) 966-0218
41 Canal Street
New York, NY 10002

璟福 (King Fook Funeral Services)
Phone: (718) 759-0380
6920 Fort Hamilton Parkway
Brooklyn, NY 11228


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