常見問題 Common Questions
We’ve provided a list of answers to questions we frequently receive regarding our services and other activities related to funerals. If you don't see the answer to your question here, feel free to contact us. We'd be happy to give you more information and clarify any of your concerns.
What is a funeral?
A funeral is a ceremony for celebrating, honoring, and remembering the life of a person who has passed away. While specific customs, traditions, and practices differ across different cultures and religions, all funerals serve the key purpose of giving the bereaved a special time and place to say goodbye and find comfort and healing in one another.
What is the purpose of embalming?
Embalming is a process used to sanitize and temporarily preserve the body of a person who has passed away. It can also enhance the appearance of a person that has suffered damage from an accident or illness. By preserving the body through embalming, we can give you and your family time to make personalized and meaningful arrangements, including a viewing if desired.
Is embalming required by law?
No. Except in rare circumstances, embalming is not required by law. However, most funeral homes do not permit public viewing without embalming. If you opt to not use embalming, oftentimes we can offer families the opportunity for a private viewing prior to burial with minimal preparation excluding embalming.
What do funeral directors do?
A funeral director is a licensed professional who specializes in all aspects of funerals and related services. They provide support to the family, guide the arrangement of visitations and funeral ceremonies, prepare the deceased according to the family’s wishes, and ensure that everything goes according to plan. They also arrange for the removal and transportation of deceased throughout the process, and assist families with any legal or insurance-related paperwork they might need to file. They’re experienced at recognizing when an individual is having an extremely difficult time coping with a loss, and can provide extra support and recommendations for professional help if needed.
What do I do when a death occurs while out of town or away from home?
It’s important that you contact the local medical authorities first (as well as the police, if appropriate), and then make sure to give us a call as soon as possible. We will work with you to make the necessary arrangements to get you and your loved one back home as quickly and easily as possible. Calling us will also help you to avoid duplication of efforts and fees.
How long does the cremation process take?
This usually depends upon two things: the size of the individual and the type of casket or container used. A thin person in a cardboard container will take approximately 3 to 4 hours while a heavier person in a wooden casket could take approximately 4.5 to 5 hours.
How can I be sure that the remains I receive are those of my loved one?
First of all, cremation of multiple people at the same time is illegal in the US and many other countries, so the cremation chamber is not designed to hold more than one person at a time. In addition, cremation is a regulated process with strict procedures we follow to ensure we’re holding our services to the highest standard possible. All necessary paperwork and fees must be completed with local authorities, and then a checklist is completed at the crematory. A metal disk with a unique ID number accompanies your loved one from the time we receive the person throughout the cremation process, and after cremation occurs we attach the metal disk to the bag containing the ashes. Knowing the level of respect and meticulous care with which we treat your loved one, you can rest assured that you are receiving only your loved one’s ashes.
Where can I scatter my loved one's cremated remains? Are there any restrictions?
In general, the government does not regulate the scattering ashes. Make sure you check with your local regulations beforehand, but most locations are usually okay as long as you are considerate and dispose of the container properly. If you wish to scatter the ashes on private land, it’s good practice to consult the landowner first.
Can we have a viewing if my loved one has donated organs or had an autopsy?
Yes. Autopsies and organ donation do not affect your ability to have an open-casket visitation.
What is a columbarium?
A columbarium is a place for the interment of urns containing cremated remains. They’re often located in mausoleums, chapels, or memorial gardens, and contain numerous small compartments, or niches, designed to hold urns.