常見問題 Common Questions

我們經常被詢問到有關殯葬服務和禮儀等問題,為此我們特地提供了一些常見問題的答案以供參考。如果未能解決您的問題,歡迎您隨時與我們聯繫,我們的專業團隊樂意為您提供更多信息。

 

We’ve provided a list of answers to questions we frequently receive regarding our services and other activities related to funerals. If you don't see the answer to your question here, feel free to contact us. We'd be happy to give you more information and clarify any of your concerns.

 

什麼是葬禮?
What is a funeral?

葬禮是為了表達對往生者的緬懷所準備的告別儀式。雖然在文化、宗教、風俗傳統上各有不同,但所有葬禮的主要目的,是給往生者的家屬和親友在特定的時間和地點做最後的告別,並籍此機會彼此安慰。
A funeral is a ceremony for celebrating, honoring, and remembering the life of a person who has passed away. While specific customs, traditions, and practices differ across different cultures and religions, all funerals serve the key purpose of giving the bereaved a special time and place to say goodbye and find comfort and healing in one another.

防腐的目的是什麼?
What is the purpose of embalming?

防腐的主要目的是消毒,以及作為暫緩往生者身體腐壞的程序,在面對遭遇意外事故後或因疾病使外觀受到損害的身體,防腐則顯得尤為重要,同時籍此也可以增強逝者容貌的可觀性。通過防腐保存,可以給予您和您的家人更充足的時間在殯儀上做出完善的安排。
Embalming is a process used to sanitize and temporarily preserve the body of a person who has passed away. It can also enhance the appearance of a person that has suffered damage from an accident or illness. By preserving the body through embalming, we can give you and your family time to make personalized and meaningful arrangements, including a viewing if desired.

防腐是否為法律規定?
Is embalming required by law?

否,防腐不是法律規定,除了在極少數情況下。然而大多數的殯儀館也不允許在沒有防腐下開棺瞻仰遺容。
No. Except in rare circumstances, embalming is not required by law. However, most funeral homes do not permit public viewing without embalming. If you opt to not use embalming, oftentimes we can offer families the opportunity for a private viewing prior to burial with minimal preparation excluding embalming.

禮儀師的工作是什麼?
What do funeral directors do?

禮儀師是持有和殯葬行業各方面相關的服務執照的專業人士。他們根據往生者的家屬或親朋好友的委託,從先人往生當日的殯儀安排,不同宗教信仰的告別儀式,一直到火化或安葬服務,全程提供專業的安排並確保一切圓滿順利。由於喪禮的步驟繁瑣且需要法律上的相關手續,所以在這個困難的時間,家屬應該選擇經驗豐富的專業人士提供幫助。
A funeral director is a licensed professional who specializes in all aspects of funerals and related services. They provide support to the family, guide the arrangement of visitations and funeral ceremonies, prepare the deceased according to the family’s wishes, and ensure that everything goes according to plan. They also arrange for the removal and transportation of deceased throughout the process, and assist families with any legal or insurance-related paperwork they might need to file. They’re experienced at recognizing when an individual is having an extremely difficult time coping with a loss, and can provide extra support and recommendations for professional help if needed.

如果事情發生在外州或海外,我該怎麼辦?
What do I do when a death occurs while out of town or away from home?

家屬應該第一時間聯繫當地的醫療機構(或聯絡警察,視情況而定),然後盡快給我們一個電話,我們將作出必要的安排,使往生者得到最穩妥的安置,讓家屬盡快回家。同時,盡早與我們聯絡也將幫助您避免重複工作和不必要的費用。
It’s important that you contact the local medical authorities first (as well as the police, if appropriate), and then make sure to give us a call as soon as possible. We will work with you to make the necessary arrangements to get you and your loved one back home as quickly and easily as possible. Calling us will also help you to avoid duplication of efforts and fees.

火化過程需要多久?
How long does the cremation process take?

這通常取決於兩件事情:往生者體形的大小和所用容器的材料。如果是一般火化木棺,體形細小的往生者大約需要3到4個小時,而體形較大的往生者可能需要約4.5到5小時。
This usually depends upon two things: the size of the individual and the type of casket or container used. A thin person in a cardboard container will take approximately 3 to 4 hours while a heavier person in a wooden casket could take approximately 4.5 to 5 hours.

我怎麼能確定這一定是往生者的骨灰?
How can I be sure that the remains I receive are those of my loved one?

首先,同時多過一個遺體的火化程序,在美國和其他許多國家都是非法的,所以火化爐被設計成每次只能火化一個遺體。此外,火化過程有嚴格的程序規管,確保最準確的服務。所有法律上必要的文件亦必須在地方政府機關完成,然後再監督火化場的每一道火化程序。從火化場接收往生者至整個火化過程完畢、骨灰安置進骨灰袋後,也將會附上唯一的ID號。所以您可以放心,本著尊重和無微不至的服務態度,您接收到的一定是往生者的骨灰。
First of all, cremation of multiple people at the same time is illegal in the US and many other countries, so the cremation chamber is not designed to hold more than one person at a time. In addition, cremation is a regulated process with strict procedures we follow to ensure we’re holding our services to the highest standard possible. All necessary paperwork and fees must be completed with local authorities, and then a checklist is completed at the crematory. A metal disk with a unique ID number accompanies your loved one from the time we receive the person throughout the cremation process, and after cremation occurs we attach the metal disk to the bag containing the ashes. Knowing the level of respect and meticulous care with which we treat your loved one, you can rest assured that you are receiving only your loved one’s ashes.

火化後可以在哪裡撒骨灰?是否有什麼限制?
Where can I scatter my loved one's cremated remains? Are there any restrictions?

在一般情況下,政府沒有規劃撒骨灰的地點或過程,但請事先了解當地的相關法規,事後請妥善處置容器以確保環境衛生。如果是私人土地,請先諮詢相關人士。
In general, the government does not regulate the scattering ashes. Make sure you check with your local regulations beforehand, but most locations are usually okay as long as you are considerate and dispose of the container properly. If you wish to scatter the ashes on private land, it’s good practice to consult the landowner first.

如果往生者有進行捐器官捐贈或解剖,能否開棺瞻仰遺容?
Can we have a viewing if my loved one has donated organs or had an autopsy?

解剖和器官捐獻不會影響開棺瞻仰遺容。
Yes. Autopsies and organ donation do not affect your ability to have an open-casket visitation.

什麼是骨灰龕?
What is a columbarium?

骨灰龕是安放往生者靈灰的地點。一般陵墓、教堂、寺廟、或紀念花園均有骨灰龕位出售,並有不同大小間隔、能容納一個或以上的骨灰盒。
A columbarium is a place for the interment of urns containing cremated remains. They’re often located in mausoleums, chapels, or memorial gardens, and contain numerous small compartments, or niches, designed to hold urns.